Orientation is mandatory. This means all students must attend a compulsory orientation program on their course orientation day for each course and students must inform the college, if they are unable to commence their course as per their Confirmation of Enrolment (CoE) date. Under The Education Services for Overseas Students Act 2000 (ESOS Act), if a student has not commenced studies or made contact with the college by the scheduled commencement date the CoE will be cancelled for non-commencement via PRISMS within 14 days of the scheduled commencement date.

QIBA is committed to ensuring that all students receive support to adjust to life and study at QIBA. An orientation program will be compulsory for all students prior to starting their course. Orientation will provide the important information to make student journey easier.

Orientation programs will be conducted at the beginning of each course intake. Where a student is admitted to a course late, Student Support Staff will go through the orientation on an individual basis. The orientation program will include information provided through a power point presentation on:

Support services available to assist overseas students and to help them adjust to study and life in Australia

Student Management System,

English language and study assistance programs

learning management system,

Any relevant legal services

Emergency and health services

Our facilities and resources

Complaints and appeals processes

Requirements for course attendance and course progress

Support services available to assist with general or personal circumstances which may affect your education in Australia

Information on employment rights and conditions and how to resolve workplace issues are available on https://www.fairwork.gov.au/

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